Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Returning a product that is not defective will result in up to a 25% restocking fee.

This restocking fee covers the various costs associated with processing your order, manufacturer restocking fees we pay, and any discounted shipping we offer. Any shipping the customer paid is NOT refundable.

To provide our customers with the best price, and fastest service, we may have originally shipped your order from multiple warehouses. In the case of a return, you will be asked to return the items to the warehouses they shipped from, which may result in multiple return shipments.

To initiate a return, you must contact us via our email contact us form to request an RMA Number. We will reply with the RMA number and instructions to send back your package. We will refuse and return to sender any returns that arrive to us damaged, or without an RMA number being issued prior.
All returns must be properly packaged and sent with proper insurance.
All products must be returned in new, unworn, unused, and uninstalled condition, and returned in their original UNDAMAGED packaging or they will no longer applicable for a refund, return, or replacement..
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded through your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.
If not approved, we will let you know why and return the item to you at your expense.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you receive a part that is damaged or defective, you must contact us within 10 business days of its receipt.
When a package is lost in transit or received damaged in transit, we will initiate a claim with our shipping carrier.

Please take detailed photos and videos of the damaged packaging prior to opening
Please take detailed photos and videos of the damaged product inside if applicable
Replacements will be sent once the claim is fully investigated.

All products purchased through us are subject to the manufacturer's warranty ONLY, therefore we handle all defective product claims under the manufacturer’s warranty.

After the product has been used, or installed, or 10 days have passed, the customer must work directly with the manufacturer to resolve any warranty issues.

To initiate a return, you must contact us via our email contact us form to request an RMA Number. We will reply with the RMA number and instructions to send back your package. We will refuse and return to sender any returns that arrive to us with shipping damage, or without an RMA number being issued prior.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will discuss an exchange or refund at that time.

All refunds will be sent via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.

To start a return, you can contact us via email at info@streetdrivenperformance.net

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